Terms of service

GREENS STEEL TERMS OF SERVICE

Last Updated: October 16, 2026

OVERVIEW

This website is operated by Greens Steel. Throughout the site, the terms “we,” “us,” and “our” refer to Greens Steel. Greens Steel provides this website, including all information, tools, and services available through it, subject to your acceptance of these Terms of Service and any policies referenced herein.

By visiting our website, browsing our products, or making a purchase, you agree to these Terms of Service, including our applicable Privacy Policy, Returns Policy, and other policies referenced on our website.

Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not use our website or services.

We may update these Terms from time to time by posting a revised version on this page. Changes will take effect as stated in the updated Terms, subject to applicable law. Where required, we will provide notice or obtain consent before applying material changes.

Our online store is hosted on Shopify, which provides the e-commerce platform we use to sell our products and services.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you represent that you meet the legal age requirements to make purchases in your place of residence or that you have the necessary authorization from a parent or legal guardian where permitted by law.

You may not use our products or services for unlawful or unauthorized purposes, violate applicable laws, infringe intellectual property rights, or transmit malicious code through our website.

You must not use our services in a way that interferes with the security, availability, or proper operation of our website.

We may suspend or restrict access to our services when reasonably necessary because of a violation of these Terms, suspected fraud, security risks, or other legitimate reasons, subject to applicable law.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse or restrict service where reasonably necessary, including when required by law, to prevent fraud, or to protect the security and integrity of our business.

Information you submit through our website may be transmitted over different networks and may be adapted to meet technical requirements. Payment information is handled through the payment processing systems used by our store.

You may not reproduce, duplicate, copy, sell, resell, or commercially exploit any portion of our website or services without our prior written permission, except where permitted by law.

Section headings are provided for convenience and do not affect the interpretation of these Terms.

SECTION 3 — ACCURACY OF INFORMATION

We make reasonable efforts to ensure that information on our website is accurate and up to date. However, product descriptions, images, prices, availability, and other content may occasionally contain errors or omissions.

Information on our website is provided for general informational purposes and should not be treated as a substitute for professional advice where such advice is necessary.

Historical information is provided for reference and may not reflect current conditions.

We may correct errors, update content, and modify website information when necessary. Nothing in this section removes any obligations or customer rights that apply under applicable law.

SECTION 4 — MODIFICATIONS TO SERVICES AND PRICES

Product prices may change from time to time. We may also modify, suspend, or discontinue any part of our website or services.

Price changes will not automatically change the agreed price of an order that has already been accepted, except where a correction or adjustment is permitted by applicable law and the circumstances of the order.

If a material error affects an order, we may contact you to explain the issue and discuss the available options, including cancellation and a refund where appropriate.

We are not responsible for interruptions or changes to website services except to the extent liability cannot legally be excluded.

SECTION 5 — PRODUCTS AND SERVICES

We make reasonable efforts to display our products, including their colors, materials, features, and specifications, as accurately as possible. Actual colors may vary depending on your screen, device, or display settings.

Product availability and quantities may change. We reserve the right to discontinue products or limit sales or quantities where reasonably necessary, subject to applicable law and existing customer obligations.

Product descriptions, promotional claims, and specifications are intended to help customers make informed purchasing decisions. We strive to ensure that these claims are accurate and not misleading.

Product Warranty

Greens Steel provides warranty coverage for qualifying manufacturing defects in materials and workmanship, subject to the applicable warranty terms, conditions, and exclusions published on our website.

The applicable warranty terms explain what is covered, what is excluded, and how to submit a claim.

Nothing in these Terms is intended to remove or reduce any express warranty or mandatory consumer protection right that applies to your purchase.

Returns and Exchanges

We offer a 30-day return policy, subject to the terms of our Returns Policy.

Customers are responsible for return shipping costs unless otherwise stated in the applicable policy or required by law.

For complete information about eligibility, return procedures, and exchanges, please review our Returns Policy before sending a product back.

SECTION 6 — ORDERS AND ACCOUNT INFORMATION

We reserve the right to review, refuse, or cancel an order when reasonably necessary, including in cases involving suspected fraud, unauthorized transactions, product unavailability, pricing or listing errors, or violations of these Terms.

If we cancel an order after payment has been collected, we will notify you and arrange an appropriate refund for the canceled items, subject to applicable law and payment provider processing procedures.

We may limit quantities purchased per person, household, account, payment method, or order where reasonably necessary, including to prevent fraud or unauthorized resale.

You agree to provide accurate and current billing, shipping, and contact information when placing an order. Please update your information when necessary so that we can process your purchase and contact you about order-related matters.

For additional information about returns and refunds, please review our Returns Policy.

SECTION 7 — OPTIONAL THIRD-PARTY TOOLS

We may provide access to tools, features, or services operated by third parties.

These tools may be provided by their respective providers and may be subject to separate terms and privacy policies. Where permitted by law, third-party tools are made available according to the terms and availability offered by their providers.

Your use of third-party tools is subject to the applicable provider's terms. We are not responsible for the independent operation of third-party services, except to the extent responsibility cannot legally be excluded.

New features and tools introduced through our website may also be subject to these Terms and any additional terms presented when you use them.

SECTION 8 — THIRD-PARTY LINKS

Our website may contain links to third-party websites, applications, products, or services that are not operated by Greens Steel.

We do not control independent third-party websites and are not responsible for their content, availability, policies, or practices.

Before engaging with a third-party website or completing a transaction through it, please review its applicable terms and privacy policy.

Questions, complaints, or claims regarding products and services provided independently by third parties should generally be directed to the relevant provider.

This section does not exclude any res

ponsibility that Greens Steel may have under applicable law.

SECTION 9 — CUSTOMER COMMENTS AND FEEDBACK

We welcome feedback, suggestions, ideas, and comments about our products and services.

If you voluntarily provide feedback, you grant Greens Steel permission to use that feedback to improve our products, services, and customer experience, subject to applicable law.

We may review, moderate, or remove content submitted to our website when reasonably necessary, including content that is unlawful, abusive, misleading, fraudulent, infringes intellectual property rights, or violates these Terms.

You are responsible for the content you submit and must not submit material that violates the rights of others or contains malicious code.

Your submission of feedback does not transfer ownership of your intellectual property to Greens Steel. Any use of customer photographs, testimonials, or other identifiable content for promotional purposes may require additional permission or be subject to applicable legal requirements.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

Our Privacy Policy explains what information we collect, how we use it, when it may be shared, how long it may be retained, and how you can exercise applicable privacy rights.

Please review our Privacy Policy for additional information about how Greens Steel handles personal information.

SECTION 11 — ERRORS, INACCURACIES, AND OMISSIONS

Our website may occasionally contain typographical errors, inaccurate information, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct errors and update information when necessary.

If an error materially affects an order you have placed, we may contact you to explain the issue and discuss appropriate options. Where an order is canceled or cannot be fulfilled, refunds will be handled in accordance with applicable law and the circumstances of the transaction.

We will not use this section to avoid obligations that apply under consumer protection laws or other applicable legal requirements.

SECTION 12 — PROHIBITED USES

You may not use our website or services:

1. For any unlawful purpose.
2. To encourage or participate in unlawful activity.
3. To violate applicable laws or regulations.
4. To infringe our intellectual property rights or those of others.
5. To harass, threaten, abuse, defame, or discriminate against others.
6. To submit false, fraudulent, or misleading information.
7. To upload or transmit viruses, malware, or other harmful code.
8. To collect or misuse another person's personal information without authorization.
9. To send spam, conduct phishing, or engage in fraudulent activity.
10. To scrape, crawl, or extract website content in violation of applicable law or our legitimate access restrictions.
11. To interfere with or circumvent website security features.
12. To disrupt the operation of our website or services.

We may restrict or terminate access to our website when reasonably necessary because of a violation of these Terms, suspected fraud, or a security risk, subject to applicable law.

SECTION 13 — DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We work to maintain a reliable website and provide accurate product information. However, we cannot guarantee that our website will always be available, uninterrupted, secure, or free of errors.

To the extent permitted by applicable law, Greens Steel is not liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including applicable consumer protection rights and any express product warranty provided by Greens Steel.

Any limitation of liability applies only to the extent permitted by applicable law.

These Terms do not affect any rights or remedies that customers are legally entitled to receive.

SECTION 14 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify Greens Steel against third-party claims and reasonable costs arising directly from your unlawful use of our website, your material violation of these Terms, or your infringement of another person's legal rights.

This provision does not apply to the extent a claim results from Greens Steel's own unlawful conduct, negligence, breach of legal obligations, or other circumstances for which liability cannot legally be excluded or transferred.

SECTION 15 — SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue in effect to the extent they remain valid and enforceable.

SECTION 16 — TERMINATION AND SUSPENSION

These Terms apply while you access or use our website and services.

You may stop using our website at any time.

We may suspend or restrict your access when reasonably necessary because of a material violation of these Terms, suspected fraud, security concerns, or other legitimate reasons, subject to applicable law.

Ending or suspending access does not eliminate obligations or liabilities that arose before termination. Existing orders, refunds, warranty claims, and other customer rights will continue to be handled in accordance with their applicable terms and the law.

SECTION 17 — ENTIRE AGREEMENT

These Terms, together with the policies and notices expressly referenced in them, govern your use of our website and services.

They replace prior versions of these Terms concerning the same subject matter, to the extent permitted by law.

Our failure to enforce a provision does not constitute a waiver of that provision or any other right.

Nothing in these Terms is intended to create rights or obligations that are prohibited by applicable law or to override mandatory customer protections.

SECTION 18 — GOVERNING LAW

These Terms are intended to be governed by the laws of the State of Oregon, United States, to the extent permitted by applicable law.

Nothing in this section removes mandatory consumer protection rights or legal protections that apply in your place of residence.

Business confirmation required: Greens Steel should confirm its legal entity, principal place of business, and intended governing jurisdiction before publishing this section.

SECTION 19 — CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes in our business practices, website features, products, services, or legal obligations.

The latest version will be posted on this page with an updated revision date.

Where required by law, we will provide notice of material changes or obtain consent before applying them.

We encourage you to review this page periodically to stay informed about the terms governing your use of our website.

SECTION 20 — CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us:

Greens Steel

Email: director@greenssteel.com

For privacy-related requests, please contact info@greenssteel.com.